Customer Transaction
Authenticate customers using OmniDefend’s biometrics
OmniDefend allows your organization to authenticate customers using biometrics or other strong authentication methods. With fraud on the rise, it is critical for businesses to ‘know your customer’ (KYC) to reduce risk and cost. But it is not just about security. Biometrics are a very convenient and fast option for customers when they are performing critical transactions with your business. Watch the video to see how you can use OmniDefend’s 1:1 customer transaction verification capabilities in your business.
Fraud Reduction
Identity fraud is dramatically increasing in banking, retail, healthcare and other sectors. Organizations want to verify customer transactions as part of their ‘know your customer’ (KYC) initiatives. OmniDefend can be integrated into your customer workflows. Validate a user’s biometric before authorizing a withdrawal at a bank. Use phone authentication to confirm a retail purchase payment. These are just some examples of how OmniDefend’s transaction verification can reduce customer identity fraud in your organization.
Frictionless Transactions
OmniDefend’s transaction verification using biometrics make life simpler for your customer. Using biometrics saves staff time, improves customer experience, and increases process efficiencies. This means your customers will want to keep coming back to your organization.
Strong Authentication
OmniDefend supports many authentication methods. A customer can use biometrics, tokens, OTP or phone based (FIDO) authentication to verify transactions.
Real-time reporting
OmniDefend’s real-time reporting engine records all customer transaction verifications. You can quickly find out what transaction was performed, who performed the transaction, and at what time and from which machine they transacted. Reporting data can be exported into multiple formats for use with various 3rd party reporting software.
